Kettle Support

Answers to common questions. Can’t find yours? Send us a message.

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Getting started

What does Kettle do?

Kettle controls a Redmond SkyKettle smart kettle over Bluetooth. It adds Siri and Shortcuts voice commands, and lets you set the temperature, boiling time, light colours and sound from your iPhone, iPad or Mac.

Which kettles work?

Redmond SkyKettle kettles of the RK-G2xxS family. The app is tested on the RK-G212S, which advertises itself over Bluetooth as RFS-KKL002. Other brands and other Redmond devices, such as multicookers, are not supported.

Is Kettle free? Do I need an account?

Kettle is free. There is no sign-up, no login and no account of any kind.

How do I connect the kettle?

Put the kettle on its base, open Kettle and allow Bluetooth when asked. The app finds the kettle by itself and remembers it, so next time it connects without scanning. Keep your device within Bluetooth range of the kettle.

Which devices and systems are supported?

iPhone, iPad and Mac with Apple silicon, on iOS 26, iPadOS 26 and macOS 26 or later. The iPhone and iPad version should also run on Apple Vision Pro (visionOS 26) in compatibility mode.

Is the app affiliated with Redmond?

No. Kettle is an independent app by 278labs and is not made, sponsored or endorsed by Redmond. Redmond and SkyKettle are trademarks of their owners.

Siri and Shortcuts

What can I say to Siri?

For example “Turn on the Kettle”, “Make water for green tea in the Kettle”, “Heat the Kettle to 70 degrees”, “Turn off the Kettle”, “Turn on the Kettle night light” and “How hot is the Kettle”. The Voice button in the app lists every phrase.

Why does Siri not understand me?

Every phrase must contain the app name, “Kettle”. A phrase such as “Make water for green tea” on its own cannot be registered. Also check that Siri is allowed for Kettle in Settings → Siri, and that the phrase is spoken in the language of your device.

Does it work when the app is closed?

Yes. Commands run without opening the app. If the app was not running, connecting to the kettle can take a few seconds.

Can I use the commands in automations?

Yes. The same commands appear in the Shortcuts app, where you can use them in your own shortcuts and automations, for example to heat the water every morning.

What do green tea and black tea do?

Green tea heats the water to 80 °C. Black tea boils it. You can also heat to 40, 50, 60, 70, 80 or 90 degrees, or any temperature the kettle supports.

Settings

What can I change?

Boiling time, the heating light and the idle light, the light colours for cold, warm and hot water with their brightness, and the sound. The settings are written to the kettle itself.

Why does the boiling time apply later?

The boiling time is sent to the kettle together with the program when you start it, so it applies the next time you start the kettle.

What does the ring on the main screen show?

The current water temperature, drawn in the same three colours as the kettle light. A small mark shows the target temperature.

Privacy

Does Kettle collect any data?

No. The app has no analytics, advertising or tracking, no account and no network requests of its own. See the Privacy Policy for details.

Still need help?

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If your question isn’t covered above, send us a message. Please mention your device, the system version and your kettle model.

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